In recent development International Organization for Standardization (ISO) published a new management system standard for educational organization. The standard outlines requirements for educational organizations and the new standard of ISO 21001:2018 uses specific terms in education such as learner, curriculum, courses, learning outcomes, assessment, grades, etc. than the more regularly used ISO 9001:2015 quality management system.The expressions used, also acknowledge that the customers of education are actively involved in the process thus rigorous communication.

WHAT IS ISO 21001:2018?

The newly developed ISO 21001:2018 – Management systems standard for educational organizations defines generic requirements with guidance for practice, applicable to all organisations whose purpose is to support the improvement of competence through training, education. regardless of the type, size or method of delivery. This management system for educational organizations establishes continual improvement and ensures conformity to the requirements of learners and other beneficiaries and offers a common management tool for organisations providing educational products and services capable of meeting learner and other customer requirements.

The certification towards ISO 21001:2018 establishes its credibility of the management system as an educational organization, it ensures better alignment of objectives and activities with policy and enables the organization enhance its social responsibility by providing wide-ranging and equitable quality education. Dependable processes and evaluation tools based on EOMS requirements help the organizations to demonstrate and increase effectiveness and efficiency and meet their organizational objectives.

The EOMS certificated organisation leads the other organizations in their vertex by providing a more personalized learning and effective response to all learners, in particular those with special education needs and distance learners. It broadens the participation of interested parties and improves staff motivation and morale.

Improvement is evidenced in all aspects based on effective risk management, enhanced work practices and cost saving as a result of more responsible and efficient use of the available resources.

The driving force inside the organizations to harmonize international, national and regional standards within a framework and can stimulate excellence and innovation.

It may be used as a separate management system standard and can also be aligned with many other management system standards (such as ISO 9001, ISO 45001, ISO 27001...) through the application of the high level structure


All requirements of ISO 21001 are generic and intended to be applicable to educational organizations that provide, share and facilitate the construction of knowledge through teaching, training or research, regardless of type, size and the product and service provided. The standard therefore applies to the management system of any organization utilizing a curriculum to provide, share and transfer knowledge.


Implementing an EOMS draws on the following principles :

  • Focus on learners and other beneficiaries
  • Visionary leadership
  • Engagement of people
  • Process approach
  • Continual improvement
  • Evidence-based decisions
  • Relationship management
  • Social responsibility
  • Accessibility and equity
  • Ethical conduct
  • Data security and protection

For each principle, the standard provides

standard provides


ISO 21001 was developed by an international cross-sectoral group of experts (WG 1) working under project committee ISO/PC 288, Educational organizations management systems – Requirements with guidance for use. Eighty-six experts from 39 national standardization bodies were involved in developing the standard, with the added participation of stakeholder organizations from various educational sectors.


There is a basic and ceaseless requirement for Educational organisation to assess how much they meet the prerequisites of students and different clients, to improve their capacity to keep on doing as such.

ISO 21001:2018 standard spotlights on the particular collaboration between an Educational organisation, the student and different clients. Current instructive cycles are getting progressively centered around co-creation where the customary client provider relationship is refined into a shared organization. This standard will give direction on the best way to convey quality in this difficult new climate.

Schooling varies from numerous different areas in that an effective instructive cycle boosts the opportunity that a student will succeed, however it can't ensure that result. The exertion and capacity of both the student and instructive association are significant factors for the instructive cycle to be fruitful. Learning includes the disguise of information, techniques and abilities. The instructive association animates this disguise and gives the system, information, cycles and learning assets for it to occur. In any case, it is the exertion and ability of the student that eventually decides the accomplishment of the instructive cycle.

standard provides




Preliminary audit (optional):

TRAIBCERT’s experienced and highly-skilled auditors would listen to you and perform an initial assessment of the Educational organization management system that is implemented. The audit focuses mainly on the areas of the system that needs further improvements inline with the ISO requirements, in order to achieve the goal of implementing the system. Once identifying and eradicating potential vulnerabilities in the management system, the actual audit in relation to the certification begins.

Certification audit:

This phase is comprised of a stage 1 and stage 2 audit consists of detailed review where, TRAIBCERT’s auditors with expertise and vast knowledge on the industry sectors,assess your documentation and practical application of your Educational organization management system to fulfil the certification requirements. We strive to reveal observations that can add value through reduction in time loss due to incident, increased team commitment, and decrease risk.

Issue Certificate:

Once our highly competent & qualified auditors who are experts in the sector, identifies that your EOMS satisfies the requirements of ISO 21001:2018, we TRAIBCERT a leading accredited certification body with expertise in Educational organization management system will Issue the ISO 21001:2018 certificate.

Surveillance Audits:

Annual surveillance of the ongoing optimization of your processes and Educational organizationmanagement system would be carried out to ensure adherence of the system with that of the ISO standards.


Upon reaching 3 years from the date of issuance of certificate, the maximum validity of the certificate, we will provide full support to your organization towards the re-certification for the net term.


You can transfer the certificate at any stage to us during surveillance / recertification.
To transfer any certificate IAF has laid down New rules -


TRAIBCERT offers certification/registration services for Educational organizationas per ISO 21001:2018, besides offering a range of other services like certification of Quality Management Systems as per ISO 9001:2015, Environmental Management Systems as per ISO 14001:2015, Food Safety Management Systems (including HACCP) as per ISO 22000:2018, Information Security Management Systems as per ISO 27001:2013 etc.

TRAIBCERT is a fast growing certification body possessing highly skilled and experienced resources dedicated to provide quality services to our clients for achieving excellence in business. We have the distinction of being one of the few organizations accredited for all scopes of QMS, EMS, OHSAS, ISMS, FSMS, BCMS, EOMS which means, we can handle work of all categories and diverse industry types.

There has never been a better time to adopt the ISO 21001 Standard as the foundation for your Educational organizationManagement Systems.


At TRAIBCERT, our mission is to create a more resilient and sustainable risk management system global society through a better understanding of possible risks that are catastrophic. Through TRAIBCERT’s Risk Management service, we facilitate the identification, analysis, monitoring, review and treatment of both existing and potential hazards and risks throughout your organization.

With our policies aligned with the requirements for the ISO 31000 Risk Management standard, we will give your organization a strategic advantage in managing, mitigating and preventing risk in your business.

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